GROWTH CHAMPION: CFO Christine Nigro continually strategizes on how to set Nigro Insurance Agency (NIA) apart from other independent agencies. “We have found that as our business grows, so do our clients’ needs,” she says. “As a result, we continue to add to our list of carriers. This is to ensure that we are able to round out existing accounts and meet all new customer needs.” Nigro added more than 15 carriers this year to make sure the office meets every coverage need.
QUICK TIP: “Understand what a person can take and build an environment that helps them grow.”
STRONG RELATIONSHIP: Nigro has a unique relationship with the company’s CEO, her brother-in-law Domenico Nigro. “NIA is a family-owned business and we have two other thriving businesses as well, Nigro’s Auto Body and La Gioconda Real Estate,” she says. “I was first brought into the family business to help find ways to cut costs, restructure the staff, put processes into place, and find strategic ways to position the companies to grow.” With new responsibilities pulling Nigro in every direction, it’s important for her to collaborate daily with the CEO. “We run through new ideas for growth, discuss any changes that need to be made, and simply bounce ideas off each other,” she says.
ABOVE AND BEYOND: NIA’s goal is to be appointed with carriers that have an A.M. Best rating of A+ and above, to ensure that they are financially stable and reputable. “We have to work to keep our loss ratio low, as it is a measure of an insurer’s success in pricing its products,” she says.
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